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IT Support Specialist
2 months ago
IT Support Specialist
Senitor Associates Ltd is seeking a dedicated IT Support Specialist to enhance our technical team. This role involves providing exceptional support to a diverse clientele across various IT challenges.
As an IT Support Specialist, you will assist clients with a wide array of technical issues, including but not limited to:
- Operating Systems
- Server Management
- User Account Management
- Network Diagnostics
- Cloud Services
- Hardware Troubleshooting
This position may require occasional visits to client sites, thus a valid driving license is essential.
Key Responsibilities:
- Delivering IT support to a broad client base
- Addressing technical inquiries related to desktop and infrastructure
- Collaborating with senior team members for complex issues
- Managing ticketing systems and prioritizing tasks effectively
Essential Skills:
- Proficiency in Operating Systems
- Experience with Cloud Services
- Knowledge of Server Management
- Familiarity with User Account Management
- Understanding of Network Diagnostics
- Competence in Hardware Troubleshooting
This is a fantastic opportunity for a motivated individual with strong organizational abilities to join a growing organization. The company is committed to providing excellent internal training and development opportunities.