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Technical Hardware Engineer
2 months ago
We are seeking a highly skilled and experienced Technical Hardware Engineer to join our team at Microlise. As a Technical Hardware Engineer, you will be responsible for providing continued support to our growing and established customer base within the Sevenoaks area and surrounding regions.
Key Responsibilities- Timely visits to customer sites to undertake the installation, service, and support of Microlise products
- Completing survey visits and identifying suitable solutions
- Completing QA visits on Microlise products and peripherals in customer assets
- Inventory management
- Responsible for the upkeep and safety of your vehicle and all provided tools/equipment
- Liaise with customers at all levels
- Provide support to your peers and contractor resource where required
- Ensure administration is concise, accurate, and professional
- Adhere to all internal process and procedures
- Report on statistical information when required
- Demonstrable experience in a similar role; auto electrics and/or telematics
- Full UK Driving Licence
- Experience of working to Service Level Agreements and Operational Schedules
- Understanding of vehicle wiring diagrams and ability to interpret these
- Evidence of strong customer service skills with a professional approach
- Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
- Be able to work autonomously, solve problems independently, and adhere to agreed processes
- Take pride in what you do, ensuring quality and accuracy
- Valid Passport for travel
Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage.
What We Offer- Full support and training to ensure you are well-equipped to succeed in your role
- Private medical insurance with Vitality Health, including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership, and many more
- 25 days holiday, excluding bank holidays, increasing with service
- Life Assurance, 4 times your annual salary
- Invested in employee health and well-being with over 20 mental health first aiders in the business
- Employee Assistance Programmes
- Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
- Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards, and many more incentives
- Executive Box at Motorpoint Arena Nottingham
- Access to JCB Golf & Country Club
