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Front of House Team Member

2 months ago

Aberystwyth, Cardiganshire, United Kingdom Loungers Full time
About the Role

We are seeking a skilled and charismatic Front of House Team Member to join our team at Loungers. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities
  • Provide outstanding customer service, ensuring that every guest feels valued and cared for.
  • Work collaboratively with the management team and other staff members to achieve excellent service standards.
  • Develop and maintain a thorough knowledge of our menu and drinks offerings, making recommendations to guests as needed.
  • Manage cash and card transactions accurately and efficiently.
  • Contribute to a positive and inclusive team culture, supporting colleagues and promoting a sense of community.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A fun and supportive work environment, with opportunities to progress and grow with the company.
  • A 50% discount on food and drinks in all Loungers locations.
  • A company pension scheme and access to employee benefits.
Requirements
  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service.
  • Ability to work effectively in a fast-paced environment.
  • Basic math skills and accuracy with cash handling.
  • A willingness to learn and adapt to new situations.