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Customer Service Representative

2 months ago


Stroud, Gloucestershire, United Kingdom First Base Full time
Job Title: Call Center Telemarketing Executive

Are you a motivated and results-driven individual looking for a challenging role in sales? Do you have excellent communication skills and a passion for delivering exceptional customer service?

We are seeking a highly skilled Telesales Executive to join our team at First Base. As a Telesales Executive, you will be responsible for engaging with customers over the phone, in person, via email, and live web chats to deliver exceptional customer service and drive sales growth.

Key Responsibilities:
  1. Customer Engagement: Engage with customers to understand their needs and provide solutions that meet their requirements.
  2. Sales Analysis: Analyze sales data to identify trends and areas for improvement.
  3. CRM Management: Use our CRM system to track and report on weekly KPIs.
  4. Order Processing: Process customer orders, including web orders, in a timely and efficient manner.
Requirements:
  1. Valid UK Driving License: Must hold a valid UK driving license.
  2. Office Experience: Experience in an office environment within a busy, fast-paced, and dynamic setting.
  3. IT Skills: Strong IT skills, including the use of Microsoft Office Suite.

We offer a competitive salary and commission structure, as well as opportunities for career growth and development. If you are a motivated and results-driven individual looking for a challenging role in sales, please apply today.