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Logistics Support Specialist

2 months ago

Goole, East Yorkshire, United Kingdom XPO TRANSPORT SOLUTIONS UK LIMITED Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Coordinator at XPO Transport Solutions UK Limited.

Key Responsibilities
  • Proactively identify and resolve customer issues to ensure high levels of service delivery.
  • Analyze recurring issues and develop effective solutions to prevent future occurrences.
  • Handle claims and customer inquiries in a professional and timely manner.
  • Monitor and analyze call logs to identify trends and areas for improvement.
Requirements
  • Previous experience in distribution and warehouse customer service environments.
  • Excellent communication and interpersonal skills.
  • Working knowledge of Microsoft Office applications, including Word and Excel.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.