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Clinical Nurse Specialist for Referral Coordination Hub
2 months ago
Position Overview
The Clinical Nurse Specialist for the Referral Coordination Hub (RCH) will oversee the bed management operations within the West Midlands Children’s Provider Collaborative (WMCPC). This role encompasses patient flow management, escalation processes, system interactions, and bed capacity oversight, all aimed at minimizing unnecessary admissions and ensuring service users are placed in high-quality, locally contracted beds while eliminating inappropriate out-of-area placements.
Key Responsibilities
- Act as the primary contact for daily management of patient flow and escalation challenges, including bed management. Collaborate with both internal and external stakeholders to reduce waiting times and optimize the use of contracted resources.
- Lead and address escalations while ensuring that effective processes are established and adhered to regarding patient admissions and discharges.
- Utilize digital systems efficiently and in real-time to capture and report accurate data, ensuring that patient flow systems operate safely and to the highest standards, in alignment with Trust values.
- Employ data analytics to forecast activities and foster a proactive culture aimed at improving patient flow.
- Assist the bed management team and referral hub staff in the development, execution, management, and evaluation of clinical and operational strategies, policies, and escalation protocols that facilitate patient flow and discharge processes.
- Represent the WMCPC leadership team in operational management discussions related to patient flow during relevant calls and meetings.
- Ensure that patient bed utilization aligns with key access targets, including admission flow, discharge case management, and overall discharge efficiency, in collaboration with the referral hub management team and WMCPC case managers.
About Birmingham Women's and Children's NHS Foundation Trust
Birmingham Women's and Children's NHS Foundation Trust serves as the Lead Provider of the West Midlands CAMHS Provider Collaborative (WMCPC), delivering integrated specialist mental health, learning disability, and autism services for young individuals aged 12-18.
Provider collaboratives have been established across England to promote closer regional partnerships. This initiative allows for enhanced pathway and budget management, enabling the reinvestment of savings into community and step-down services that are essential for the region's youth.
In the West Midlands and nationwide, young individuals requiring inpatient admissions often face prolonged waits for beds or are placed in facilities far from their homes. Through collaborative efforts, local data utilization, and active engagement with service users, we aim to reduce the number of young people requiring inpatient services, decrease length of stay, and improve care accessibility, ultimately enhancing the outcomes and experiences of every young person we serve.
Commitment to Diversity
Our Trust is dedicated to fostering an inclusive workplace. We promote diversity and equality and encourage applications from all segments of the community who meet the role's criteria, irrespective of age, gender identity, disability, race, religion, or sexual orientation.
Application Guidance
For a comprehensive overview of this opportunity, please refer to the attached job description and person specification. When submitting your application, ensure that you demonstrate how your experience, qualifications, and skills align with the job description and person specification.
We occasionally receive a high volume of applications, which may lead to an earlier closing date for the role. Therefore, we recommend submitting your application promptly to avoid any potential disappointment.
