Import Operations Coordinator

1 week ago


Bradford, Bradford, United Kingdom Spring Resourcing Solutions Ltd Full time
Job Description

We are seeking a highly organized and experienced Import Operator to join our team at Spring Resourcing Solutions Ltd. As an Import Operator, you will be responsible for managing end-to-end shipments for regular customers, ensuring timely and efficient delivery of goods.

Main Responsibilities:
  • Import Management: Manage imports for regular clients, ensuring all necessary documentation is in place and shipments are delivered on time.
  • Carrier Negotiation: Obtain the best prices from carriers and negotiate rates to ensure cost-effectiveness.
  • Customer Solutions: Ensure customers have the correct solution that meets their needs, providing expert advice and guidance.
  • Documentation and Compliance: Ensure all shipments have the correct documentation, adhering to regulatory requirements.
  • Communication and Updates: Update customers and carriers with any changes, ensuring seamless communication throughout the process.
  • Query Resolution: Resolve queries relating to lost, damaged, or delayed shipments, providing prompt and effective solutions.
Requirements:
  • Experience: Experience of managing imports, preferably in a freight forwarder or similar business.
  • Communication Skills: Excellent communication skills, with the ability to build strong relationships with customers and carriers.
  • Organizational Skills: Highly organized and able to prioritize tasks effectively, ensuring deadlines are met.
  • Problem-Solving Skills: Ability to think critically and resolve complex problems, providing effective solutions.
What We Offer:
  • Competitive Salary: Circa £28k-£33k depending on experience.
  • Office-Based Role: Office based in Bradford, with a supportive and dynamic team environment.
  • Progression Opportunities: Opportunities for career progression and professional development.

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