Customer Service Representative

1 week ago

Chippenham, Wiltshire, United Kingdom Moto Full time
About the Role

We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Assistant at M&S Simply Foods in Chippenham. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.

Key Responsibilities
  • Serve customers in a timely and efficient manner, ensuring a positive experience for all.
  • Receive and process deliveries, maintaining stock levels and replenishing displays and fridges.
  • Provide exceptional customer service, responding to queries and resolving issues in a professional and courteous manner.
  • Maintain high standards of product quality and cleanliness, ensuring a safe and welcoming environment for customers.
  • Operate tills and handle cash transactions accurately and efficiently.
What We Offer
  • A competitive hourly rate of £11.90.
  • Opportunities for career development and funded qualifications.
  • A range of benefits, including up to 440 annual bonus scheme, up to 60% colleague discount, and enhanced benefits.
  • A supportive and inclusive work environment, with a focus on teamwork and collaboration.
Requirements

We are looking for a motivated and enthusiastic individual who is able to work effectively in a fast-paced environment. You will need to be able to communicate effectively with customers and colleagues, and be able to work flexibly to meet the needs of the business.

Please note that this role is available on a permanent and seasonal basis, and we welcome applications from individuals who are able to access the site.

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