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Car Sales Executive

2 months ago


Maidstone, Kent, United Kingdom Motorpoint Ltd Full time

About Motorpoint Ltd

Motorpoint Ltd is a leading omnichannel car retailer in the UK, offering a wide range of nearly new cars to customers. Our goal is to provide an exceptional customer experience, with a focus on choice, quality, service, and value.

Our Vision

We strive to create a fantastic work environment for our colleagues, which in turn enables us to deliver an outstanding customer experience. This approach fuels the growth of our business and provides opportunities for career development and personal growth.

Job Summary

We are seeking a highly motivated and customer-focused Car Sales Executive to join our team. As a Sales Executive, you will play a vital role in helping us achieve our business goals and delivering exceptional customer service.

Key Responsibilities

  • Build Rapport with Customers

Establish a natural rapport with customers in the showroom, understanding their needs and preferences.

Deliver No-Pressure Sales Service

Provide a no-pressure sales service to customers, identifying and anticipating their needs to ensure a seamless buying experience.

Complete Face-to-Face Quotes

Complete face-to-face quotes on chosen and recommended vehicles, ensuring that customers receive the best possible deal.

Upsell Relevant Products and Finance

Upsell relevant products and finance options to customers, ensuring that they receive the best possible value for their money.

Work with the Team

Work collaboratively with the sales team to ensure that sales targets are met and records are broken.

Liaise with Other Departments

Liaise with other key departments on site to ensure that customers receive their new car in a same-day service, managing expectations if there is a short delay.

Requirements

  • Full UK Driving Licence

A full UK driving licence is essential for this role.

Customer Service Experience

Previous experience in a customer service environment is required.

Sales or Target-Driven Experience

Experience in sales or working to targets would be beneficial.

Ability to Build Rapport

The ability to build rapport and understand customer needs is essential.

Flexibility

The ability to be flexible, including working weekends, is required.

What We Offer

  • Paid Time Off

Paid time off every month to do something that makes you happy.

Holiday Entitlement

28 days holiday plus days off for your birthday, getting married, or moving house.

Additional Holidays

Additional holidays for length of service.

Long Service Awards

Long service awards for dedicated employees.

Staff Discounts

Staff discounts on cars and finance options.

My M.O.T Platform

Discounts and cash back at hundreds of high street retailers and restaurants through our My M.O.T platform.

Smart Tech

Smart Tech in partnership with Currys.

Cycle to Work

Cycle to work scheme.

Pension

Pension scheme.

Healthcare

Healthcare benefits.

Enhanced Parental Leave

Enhanced parental leave policy.

Employee Assistance Programme

Employee Assistance Programme (EAP).

Vocational and Personal Development Training

Vocational and personal development training courses.

Quarterly Team Socials

Quarterly team socials.

Team Feasts

Team feasts.

Scratch Card Rewards

Scratch card rewards.

Sharesave Scheme

Sharesave scheme (SAYE).