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Seasonal Retail Associate

3 months ago

Kingston upon Thames, Greater London, United Kingdom Frasers Group Full time

As a member of the Frasers Group, you will contribute to one of the UK's most rapidly expanding retail organizations. Our luxury segment encompasses a variety of brands, and we are committed to innovating the retail experience. We are redefining the shopping landscape with our diverse portfolio and are not afraid to challenge the status quo, enhancing our stores and services.

To support our ongoing growth, we are seeking outstanding, motivated, and experienced Retail Associates to join our team.

Key Responsibilities

  • Welcome customers with genuine warmth and ensure they know you are available to assist them.
  • Engage customers with open-ended questions to understand their requirements.
  • Recommend, select, and locate the appropriate products to meet customer needs.
  • Provide information regarding in-store promotions, offers, and loyalty programs.
  • Process cash and card transactions accurately.
  • Stay informed about the latest trends and maintain comprehensive product knowledge.
  • Foster a customer-friendly and service-oriented atmosphere at all times.
  • Deliver exceptional customer service consistently.
  • Educate customers about the brands and products we offer.
  • Suggest alternatives and additional sales opportunities as appropriate.
  • Ensure the store is well-maintained and ready for the next business day.
  • Adhere to all company policies and procedures at all times.

Required Skills and Knowledge

  • Strong communication abilities.
  • Ability to collaborate effectively within a team.
  • Customer-centric approach.

Personal Attributes

  • High energy level to drive tasks to completion.
  • Confident and assertive demeanor.
  • Positive, enthusiastic attitude with a proactive mindset.
  • Passion for the retail fashion industry.
  • Professional appearance and conduct.
  • Fashion-savvy and aware of current trends.
  • Flexible and dependable.

This position does not guarantee a fixed number of working hours; therefore, hours may fluctuate weekly, and there may be instances where no hours are available.

We reserve the right to close this vacancy once we receive a sufficient number of applications for the role.