Customer Service Representative

3 days ago

Liverpool, Liverpool, United Kingdom Novax Recruitment Ltd Full time
{"title":"Customer Service Advisor","description":"

Job Summary:

We are seeking a skilled Customer Service Advisor to join our team at Novax Recruitment Ltd. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, handling incoming calls and enquiries, and signposting for services within the client.

Key Responsibilities:

  • Providing customer service and handling incoming calls and enquiries
  • Signposting for services within the client and handling complaints
  • Taking payments over the phone and assisting with applications and form completion
  • General ad hoc administrative tasks as required by management

Requirements:

  • Experience working in a call centre/contact centre environment
  • Public sector environment experience preferred

How to Apply:

Please submit your application via the contact details provided and you will be contacted with further information about this opportunity.

","lang_code":"en"}

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