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Childcare Services Manager

3 months ago

Whitchurch, Shropshire, United Kingdom CareTech Group Full time

About CareTech Group:

At CareTech Group, we are dedicated to enhancing the lives of children and their families through exceptional behavioral services. Our commitment is to provide unwavering support that meets the highest standards of quality and reliability.

Role Overview:

The primary objective of this role is to ensure that the residential home aligns with the standards outlined in its Statement of Purpose. You will play a crucial role in safeguarding and promoting the welfare of children, ensuring that the quality of care consistently surpasses National Minimum Standards.

Key Responsibilities:

  • Lead and maintain a skilled, motivated, and confident team, providing managerial direction and support at all levels.
  • Ensure adherence to the home's policies and procedures while effectively managing resources.
  • Develop efficient administrative systems for the home, ensuring compliance with Health and Safety regulations.
  • Act as the primary contact for child protection concerns and complaints, collaborating with local authorities, schools, and health professionals to achieve optimal outcomes for young people.
  • Promote equal opportunity and anti-discriminatory practices within the home.

Core Focus Areas:

  • Continuous innovation and improvement in care practices.
  • Safeguarding the well-being of those in our care.
  • Positively impacting the lives of children and their families.
  • Maintaining accountability for team engagement.
  • Supporting the growth and empowerment of both colleagues and service users.

Our Core Values:

  • Friendly
  • Positive
  • Innovative
  • Empowering
  • Person-Centered

Key Duties:

  • Ensure each young person has a personalized care plan that is regularly reviewed.
  • Assign a Key Worker to each young person to oversee the implementation of their care plan.
  • Establish and uphold high standards of care in accordance with National Minimum Standards.
  • Develop systems to gather feedback from young people regarding the quality of care.
  • Manage complaints and child protection issues effectively.
  • Collaborate with parents, caregivers, and professionals to safeguard young people's welfare.
  • Participate in childcare planning and review meetings.
  • Create staff schedules that align with the needs of the children.
  • Ensure compliance with reporting and recording standards.
  • Provide management information reports as required.
  • Contribute to the overall development of the organization.
  • Engage in ongoing training and maintain an up-to-date training profile.
  • Stay informed about statutory and procedural frameworks for residential care.
  • Perform additional managerial duties as necessary.

Team Contribution:

  • Foster a culture of high engagement through effective leadership.
  • Encourage social activities that benefit both the team and the young people.
  • Play a key role in recruiting and retaining staff.
  • Balance control and direction with opportunities for staff input in decision-making.
  • Ensure new staff receive comprehensive inductions and ongoing supervision.
  • Facilitate communication and collaboration through regular team meetings.
  • Address staff motivation and morale, and manage conduct and performance issues.
  • Promote professional development through appropriate delegation of responsibilities.
  • Work with young people and staff to establish care routines.
  • Maintain a clean and welcoming environment for both staff and residents.

Resource Management:

  • Ensure adequate staffing levels to meet the home's needs.
  • Manage budgets effectively and monitor financial usage.
  • Oversee the maintenance of company vehicles.
  • Monitor the condition of the building and grounds, taking action as needed.

Safeguarding Responsibilities:

All team members are responsible for protecting vulnerable individuals. Participation in safeguarding training is mandatory.

Pre-Employment Requirements:

All candidates must be willing to undergo a thorough background check, including:

  • Enhanced Disclosure
  • Right to Work Checks
  • Full Employment History
  • Reference checks for relevant roles
  • Overseas police checks (if applicable)

Candidate Profile:

Essential Attributes:

  • Friendly and approachable demeanor.
  • Positive attitude towards challenges.
  • Innovative thinking in care practices.
  • Empowering approach to leadership.
  • Person-centered focus in all interactions.

Qualifications:

Essential:

  • NVQ Level 4 in Caring for Children & Young People (or equivalent).
  • Full Clean Driving License.

Desirable:

  • RMCC NVQ Award.
  • Management Qualification.

Knowledge & Skills:

Essential:

  • Understanding of the Children Act and relevant legislation.
  • Awareness of Equal Opportunities and Anti-Discriminatory Practices.
  • Effective planning and resource allocation skills.
  • Ability to manage individuals and groups effectively.
  • Strong communication skills, both verbal and written.
  • Experience in partnership working with colleagues and other stakeholders.
  • Ability to motivate and support staff.
  • Understanding the needs of children with behavioral, emotional, and social difficulties.

Desirable:

  • Experience in counseling.
  • Financial management skills.
  • Team-building experience.

Experience:

Essential:

  • Minimum of two years working with children in the past five years, including one year in a senior residential care role.

Desirable:

  • Experience working with children with behavioral, emotional, and social difficulties.
  • Experience in juvenile justice or probation services.
  • Experience in therapeutic environments.