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About Wirral Community Health and Care NHS Foundation Trust
We are a leading healthcare provider, delivering high-quality services to the populations of Wirral, Cheshire East, St Helens, and Knowsley. Our mission is to promote and build a team that enhances inclusion, diversity, and equality, making a real difference to the lives of local people within our communities.
Main Responsibilities
- Provide administrative support to clinical and non-clinical services, ensuring seamless day-to-day operations.
- Work collaboratively as part of a team, fostering a culture of open communication and trust.
- Manage and maintain accurate records, using SystmOne and other databases, to ensure efficient data management.
- Act as a first point of contact for all forms of communication, providing exceptional customer service.
- Support the delivery of outstanding 0-19 and 0-19+ Health and Wellbeing Services, working closely with commissioners and partners.
Requirements
- NVQ Level 2, GCSE Level, or equivalent experience.
- Demonstrable working knowledge of Microsoft packages, including Word, Excel, and Outlook.
- Previous experience of dealing with the public and taking telephone enquiries.
- Ability to produce work of a good standard with attention to detail.
- Good oral and written communication skills, with the ability to work with people from diverse backgrounds.
- Proactive, patient, flexible, and able to use own initiative, with a willingness to seek advice when necessary.
