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Parts Sales Representative

2 months ago


Cambridge, Cambridgeshire, United Kingdom Ernest Doe & Sons Ltd Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Representative to join our team at Ernest Doe & Sons Ltd. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our showroom.

Key Responsibilities
  • Assist with day-to-day retail sales operations, including Parts, Hardware, Clothing, and Groundcare machinery sales.
  • Provide expert knowledge of horticultural equipment and parts to customers, ensuring a high level of customer satisfaction.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences.
  • Work collaboratively with internal workshop technicians to support parts identification and sales.
  • Process goods receipts and distributions, ensuring accurate and timely delivery of orders.
  • Manage cash, cheque, and card payments, maintaining a high level of accuracy and attention to detail.
  • Contribute to a positive and productive team environment, supporting colleagues and adapting to changing sales priorities.
Requirements
  • Good knowledge of horticultural equipment and parts is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, managing multiple tasks and priorities.
  • Basic computer skills and familiarity with email and internet use.
  • Full driving license and smart, presentable appearance.
  • Motivated by sales targets and able to work independently or as part of a team.
  • Attention to detail and accuracy, with a strong focus on customer satisfaction.
Benefits
  • Competitive salary, dependent on experience.
  • 32 days holiday (including bank holidays) and a workplace pension scheme.
  • Life assurance (2 x salary) and country store staff discount.
  • Company sick pay scheme and flu jabs.
  • Employee referral scheme and opportunities for career development.