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Regional Quality Enhancement Manager
3 months ago
Location: Midlands
About HC-One: We are dedicated to becoming the preferred care home provider for both Residents and staff within the communities we serve.
Role Overview: Reporting directly to the Regional Director, you will play a crucial role in assisting Home Managers and Area Directors in delivering exceptional health and care experiences for Residents in your designated area.
Key Responsibilities:
- Champion the HC-One vision of being the most compassionate care home provider and strive to be the leading care home in every locality.
- Provide direct support to Home Managers to ensure optimal health and care experiences for Residents.
- Collaborate with Home Managers to mentor and develop Deputy Home Managers, ensuring the highest standards of care and quality of life for Residents.
- Systematically work with Home Managers, Deputy Home Managers, and SSQIs to create and implement action plans for all internal and external assessments.
- Promote and assist in the execution of Cornerstone, fostering positive relationships with commissioners and external professionals, while delivering clinical quality training across your area.
Why Join Us: This is an exciting opportunity for HC-One as we advance towards being recognized as the Kind Care Company, committed to providing the best and most compassionate care possible.
Candidate Profile:
- Your guiding principle will be kindness, driving continuous improvement to ensure our Homes are exemplary.
- You should possess experience in managing a complex home or a group of homes, leading diverse teams to achieve quality and commercial success.
- With a comprehensive understanding of care regulations, the ideal candidate will be adept at identifying signs of underperformance and quality issues, effectively utilizing management information to inform decision-making.
Opportunity for Growth: This position offers a fantastic chance to develop within the organization and play a pivotal role in enhancing quality improvements, positively impacting the lives of Residents every day.
At HC-One, we are committed to fostering an inclusive environment where all colleagues can be their authentic selves, ensuring our workforce reflects the communities we serve. We prioritize inclusive practices and welcome applicants from diverse backgrounds into our HC-One family.
