Customer Service Team Manager
1 week ago
We are seeking an experienced Customer Service Team Manager to join our Customer Hub team. As a key member of our team, you will be responsible for leading a team of customer service advisors and ensuring that our customers receive the highest level of service.
Key Responsibilities:- Lead a team of customer service advisors to deliver exceptional customer service
- Develop and implement quality standards and procedures to ensure consistency and excellence in customer service
- Monitor and analyze customer feedback and service metrics to identify areas for improvement
- Collaborate with other teams to ensure seamless service delivery and customer satisfaction
- Develop and implement training programs to enhance customer service skills and knowledge
- Proven experience in customer service management, preferably in a similar industry
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to analyze data and make informed decisions
- Knowledge of quality standards and procedures
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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Customer Service Team Lead
3 days ago
St Helens, St. Helens, United Kingdom Torus Group Full timeJob Title: Team Leader – Customer Hub TeamJob Summary:We are seeking an experienced Team Leader to join our Customer Hub Team. As a Team Leader, you will be responsible for managing a team of customer advisors, ensuring high-quality customer service, and driving continuous service improvement.Key Responsibilities:Provide day-to-day support to customer...
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Customer Service Team Lead
3 days ago
St Helens, St. Helens, United Kingdom Torus Group Full timeJob Title: Team Leader – Customer Hub TeamJob Summary:We are seeking an experienced Team Leader to join our Customer Hub Team. As a Team Leader, you will be responsible for managing a team of customer advisors, ensuring high-quality customer service, and driving continuous service improvement.Key Responsibilities:Provide day-to-day support to customer...
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Customer Service Manager
2 days ago
St Helens, St. Helens, United Kingdom Torus Group Full timeJob Title: Communications LeadAt Torus Group, we are seeking a skilled Communications Lead to join our team. As a key member of our Customer Hub, you will play a vital role in delivering high-quality customer service and ensuring our customers receive prompt and efficient support across various communication channels.Key Responsibilities:Manage a team of...
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Customer Service Manager
1 day ago
St Helens, St. Helens, United Kingdom Torus Group Full timeJob Title: Communications LeadAt Torus Group, we are seeking a skilled Communications Lead to join our team. As a key member of our Customer Hub, you will play a vital role in delivering high-quality customer service and ensuring our customers receive prompt and efficient support across various communication channels.Key Responsibilities:Manage a team of...
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Customer Service Manager
39 minutes ago
St Helens, St. Helens, United Kingdom Torus Group Full timeJob Title: Communications LeadAt Torus Group, we are seeking a skilled Communications Lead to join our team. As a key member of our Customer Hub, you will play a vital role in delivering high-quality customer service across various communication channels.Key Responsibilities:Manage a team of customer advisors to ensure delivery of quality standards and...
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Customer Service Manager
6 days ago
St Helens, St. Helens, United Kingdom Torus Group Full timeJob Title: Team Leader – Customer Hub TeamJob Summary:We are seeking an experienced Team Leader to join our Customer Hub Team. As a Team Leader, you will be responsible for managing a team of advisors, providing day-to-day support, and ensuring the delivery of high-quality customer service.Key Responsibilities:Provide guidance and support to Customer...
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Customer Service Manager
6 days ago
St Helens, St. Helens, United Kingdom Torus Group Full timeJob Title: Team Leader – Customer Hub TeamJob Summary:We are seeking an experienced Team Leader to join our Customer Hub Team. As a Team Leader, you will be responsible for managing a team of advisors, providing day-to-day support, and ensuring the delivery of high-quality customer service.Key Responsibilities:Provide guidance and support to Customer...
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HVAC Project Manager
2 weeks ago
St Helens, St. Helens, United Kingdom Team First Recruitment Full timeAbout the RoleWe are seeking an experienced Technical Engineering Manager to join our team at Team First Recruitment. As a key member of our organization, you will play a crucial role in supporting our sales team and providing technical and practical support to engineers in the delivery of HVAC projects.Key ResponsibilitiesProvide technical and practical...
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HVAC Project Manager
3 weeks ago
St Helens, St. Helens, United Kingdom Team First Recruitment Full timeAbout the RoleWe are seeking an experienced Technical Engineering Manager to join our team at Team First Recruitment. As a key member of our organization, you will play a crucial role in supporting our sales team and providing technical and practical support to engineers in the delivery of HVAC projects.Key ResponsibilitiesProvide technical and practical...
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Customer Service Representative
3 weeks ago
St Helens, St. Helens, United Kingdom Knauf Full timeJob Title: Customer Service AdvisorJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Manage the...
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Customer Service Representative
2 weeks ago
St Helens, St. Helens, United Kingdom Knauf Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.Key ResponsibilitiesManage the Customer...
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Customer Service Representative
2 weeks ago
St Helens, St. Helens, United Kingdom Knauf Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.Key ResponsibilitiesManage the Customer...
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Customer Service Representative
3 weeks ago
St Helens, St. Helens, United Kingdom Handepay Full timeCustomer Support RoleHandepay is seeking a skilled Customer Support Advisor to join our team.Key Responsibilities:Provide exceptional customer service to existing customers, taking ownership of queries and resolving issues in a timely manner.Act as a single point of contact for all customer service queries, liaising with internal teams and external suppliers...
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Customer Service Representative
2 weeks ago
St Helens, St. Helens, United Kingdom Handepay Merchant Services Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Advisor to join our team at Handepay Merchant Services. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and...
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Customer Service Representative
2 weeks ago
St Helens, St. Helens, United Kingdom Handepay Merchant Services Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Advisor to join our team at Handepay Merchant Services. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and...
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Customer Service Representative
2 weeks ago
St Helens, St. Helens, United Kingdom Handepay Merchant Services Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Advisor to join our team at Handepay Merchant Services. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and...
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Customer Service Representative
2 weeks ago
St Helens, St. Helens, United Kingdom Handepay Merchant Services Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Advisor to join our team at Handepay Merchant Services. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and...
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Customer Service Representative
2 weeks ago
St Helens, St. Helens, United Kingdom Handepay Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Handepay. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our existing customers.Key ResponsibilitiesTake ownership of customer queries and resolve issues in a timely and...
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Customer Service Representative
2 weeks ago
St Helens, St. Helens, United Kingdom Handepay Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Handepay. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our existing customers.Key ResponsibilitiesTake ownership of customer queries and resolve issues in a timely and...
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Customer Service Representative
3 days ago
St Helens, St. Helens, United Kingdom Castlefield Recruitment Full timeCustomer Service Advisor OpportunityAbout the Role:Castlefield Recruitment is working with an organisation that makes a genuine contribution in the local area, seeking several enthusiastic and personable Customer Service Advisors to join their team.The position will be a temporary contract with the view of extension or permanent offer depending upon...