Lead Server

4 weeks ago

London, Greater London, United Kingdom ETM Group London Full time

We are looking for a Lead Server to deliver exceptional dining experiences for our patrons. If you possess a vibrant personality, enjoy interacting with guests, and are passionate about your work, we encourage you to consider joining our team as the next Lead Server. Take advantage of our extensive training and development programs to further your career.

BENEFITS:

  • Flexible scheduling options
  • Participation in service charge distribution
  • 50% discount for you and up to 5 guests at any of our venues
  • Complimentary lunch on your birthday
  • Employee referral incentives
  • Discounts at various retail partners
  • Apprenticeship pathways
  • Access to Wagestream for financial wellness
  • Employee Support Program through Hospitality Action Charity
  • Mentorship opportunities through Otolo
  • Company-wide Learning and Development initiatives

QUALIFICATIONS:

  • At least 1 year of experience in a comparable upscale environment
  • Strong communication abilities
  • Experience in supervising and training team members is preferred
  • Capability to effectively address and resolve customer complaints
  • Familiarity with cocktail recipes, wine selections, and beer options
  • Experience in managing shifts and sections efficiently

We are a hospitality group based in London, featuring a range of distinctive venues and sports bars. Join us as we continue to grow, providing numerous opportunities for career advancement within the organization. Embrace our core values of Excellence, Passion, Integrity, and Challenge.

We are dedicated to fostering diversity and welcome individuals from all backgrounds and perspectives. The hourly compensation includes a base rate along with service charge distributed through a Tronc Point system. While the specific amount may fluctuate, it is an approximate estimate based on historical data.

If you are interested in the position of Lead Server, we invite you to submit your application.

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