Operational Support Specialist

1 month ago


Warrington, Warrington, United Kingdom Adecco UK Limited Full time
Make a Real Impact in Your Community

Are you passionate about making a difference in your community? Adecco UK Limited is seeking a dedicated and enthusiastic Operational Support Officer to join our team. As a key member of our field operation, you will play a vital role in protecting the public and delivering exceptional service to our clients.

Your Key Responsibilities:
  • Respond to and resolve customer contacts in a professional and timely manner, adhering to our processes and procedures.
  • Record and maintain accurate information on contacts, ensuring seamless communication and collaboration with our team.
  • Manage and protect sensitive customer information, upholding the highest standards of confidentiality and data protection.
  • Resolve customer dissatisfaction at the first point of contact, demonstrating exceptional customer service skills.
What We Offer:
  • A comprehensive training program to equip you with the skills and knowledge required for success in this role.
  • A supportive and inclusive work environment that fosters growth and development.
  • The opportunity to work in a dynamic team, contributing to the delivery of exceptional service to our clients.
Assignment Details:
  • Working Shift Pattern: 5 days a week, with shifts issued on a fair rota system.
  • Hybrid Working Pattern: A combination of on-site and remote work, with a 40/60 split.
  • Training Information: A 2-week on-site training program, providing in-depth knowledge and skills required for the role.

At Adecco UK Limited, we are committed to creating a safer community and providing meaningful experiences for our candidates. If you are passionate about making a difference and delivering exceptional service, we encourage you to apply for this exciting opportunity.



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