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Pub Team Manager

2 months ago

Sheffield, Sheffield, United Kingdom Stonegate Group Full time

Job Summary

We are seeking an experienced Team Leader to join our Front of House team at The Graduate, a popular pub in Sheffield. As a Team Leader, you will be responsible for supporting and mentoring your team, ensuring high standards of customer service, and contributing to the overall success of the business.

Key Responsibilities

  • Support and coach team members to deliver exceptional customer service
  • Work closely with the management team to achieve business objectives
  • Ensure compliance with company policies and procedures
  • Contribute to the creation of a welcoming and inclusive atmosphere for guests

Requirements

  • Previous experience in a similar role, preferably in the hospitality industry
  • Excellent communication and leadership skills
  • Ability to work effectively in a fast-paced environment
  • Passion for delivering exceptional customer service

What We Offer

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee assistance program

About Us

The Stonegate Group is a leading operator of pubs, bars, and late-night venues in the UK. Our diverse portfolio of brands includes popular names like Slug & Lettuce, Be At One, and Popworld. We pride ourselves on creating unique and memorable experiences for our guests, and we're committed to providing our team members with the support and opportunities they need to succeed.