Retail Sales Associate

2 months ago

Folkestone, Kent, United Kingdom Virgin Media O2 Full time
Virgin Media O2 is a leading telecommunications company in the UK, offering a range of services including broadband, mobile, and TV. We are currently seeking a Retail Advisor to join our team in Folkestone. As a Retail Advisor, you will be responsible for delivering an exceptional customer experience, supporting our customers with their queries, and working collaboratively with the store team to achieve sales targets. The ideal candidate will have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a passion for delivering outstanding customer service. In return, we offer a competitive hourly rate of £11.81, a superb accreditation programme, and a range of benefits including 23 days holiday allowance and flexible benefits to suit you. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.

**Key Responsibilities:**

* Deliver exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner
* Work collaboratively with the store team to achieve sales targets and drive business growth
* Maintain a high level of product knowledge, staying up-to-date with new and existing products and services
* Provide excellent communication and interpersonal skills, building strong relationships with customers and colleagues

**What We Offer:**

* Competitive hourly rate of £11.81
* Superb accreditation programme
* 23 days holiday allowance
* Flexible benefits to suit you
* O2 Refresh Staff Deals for your mobile, tablet, and connected smart watch
* Discounted Virgin Media bundles
* Friends & Family deals across both O2 and Virgin Media
* Buy or sell up to 5 days holiday
* Exclusive discounts through My Extras – including fashion, gym memberships, travel, and 100s more

**About Us:**

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. We support and encourage you to be your authentic self throughout your application journey with us.

**How to Apply:**

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you

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