Corporate Receptionist

7 days ago

The Hermitage, United Kingdom Invictus Group Full time
Corporate Receptionist Job Description

We are seeking a highly organized and customer-focused Corporate Receptionist to join our team at Invictus Group. As the first point of contact for our clients and visitors, you will be responsible for creating a warm and welcoming atmosphere in our corporate office.

Key Responsibilities:
  • Welcome and greet all staff and visitors, providing exceptional customer service and creating a positive impression of our company.
  • Arrange business lunches, conference room bookings, and conference calls, ensuring seamless communication and coordination.
  • Maintain the front of house area, ensuring it is tidy and well-presented, and conduct regular checks of visitor washrooms.
  • Manage all incoming and outgoing post, parcels, and couriers, ensuring efficient and secure handling.
  • Welcome delivery drivers and couriers, and sign for parcels, placing them in the post room for collection.
  • Keep telephone listings up to date, liaising daily with the Service Centre to ensure accurate and timely communication.
  • Answer internal calls only, and perform administration duties for the Service Centre and Finance Teams as required.
  • Ensure all Front of House literature is up to date and tidy, maintaining a professional and welcoming environment.
Requirements:
  • Proven customer service and front of house experience.
  • Excellent communication skills, both verbal and written.
  • Well-presented with attention to detail and a keen eye for organization.
  • Ability to work independently and as part of a team, with a strong focus on delivering exceptional results.

We are looking for a highly motivated and detail-oriented individual who can provide exceptional customer service and support to our team. If you have a passion for delivering outstanding results and creating a positive experience for our clients and visitors, we would love to hear from you.

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