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Customer Service Representative

2 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom National Trust Full time

Job Summary:

We are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities:

  • Welcome and serve customers in a friendly and efficient manner
  • Prepare and serve food and beverages to a high standard
  • Maintain a clean and safe environment for customers and colleagues
  • Work collaboratively as part of a team to achieve sales and customer satisfaction targets
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and adapt to changing situations
  • Previous experience in a customer-facing role is desirable but not essential
  • Ability to work flexible hours, including weekends and bank holidays

What We Offer:

  • A competitive hourly rate of £11.50
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The opportunity to work for a leading conservation charity