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Application Maintenance Expert
2 months ago
Job Summary
Leonardo is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for ensuring the smooth operation of our business-critical applications.
Key Responsibilities
- Manage and maintain a portfolio of business-critical applications across various departments
- Diagnose and resolve technical issues in a timely and efficient manner
- Provide recommendations for process improvements to enhance application performance
- Offer support to team members during holidays to ensure continuous service
Requirements
- Excellent communication and diagnostic skills
- Ability to work effectively in a team environment
- Strong problem-solving skills and attention to detail
- Proactive approach to resolving technical issues
- Experience with Siemens Team Center, Dassault Catia, IBM DOORs, Adobe, or Microsoft Office Suite is beneficial
What We Offer
- Flexible working hours with hybrid working options
- Access to private healthcare and employee assistance program
- 25 days holiday plus bank holidays
- Award-winning pension scheme and referral incentive
- Discounted gym membership and free access to online courses