Retail Store Manager
4 weeks ago
We are seeking a highly skilled and experienced Store Manager to lead our team in Farnborough. As a Store Manager, you will be responsible for managing the day-to-day operations of the store, motivating and coaching the sales team to achieve targets, and ensuring customers receive a first-class customer experience.
Key Responsibilities:- Manage the store's sales budget and delivery targets
- Motivate and support the sales team to hit set targets
- Create an environment where every team member is valued and supported to perform at their best
- Manage rotas, holidays, and sickness
- Ensure and provide excellent customer service throughout the store
- Deal with customer queries and complaints
- Recruit, train, and develop the team
- Review and manage team performance
- Comply with all Health & Safety policies and legislation
- Experience of leading and developing a team in a sales-driven environment
- People-focused with the ability to inspire the team to deliver results
- Organized with excellent attention to detail
- Excellent communication and interpersonal skills
- A real people person – the ability to build strong relationships with customers, colleagues, and the leadership team
- Customer-focused with a passion for delivering first-class customer service
- A team player
- Flexibility to work shift patterns
- Ability to travel as and when required
- Strong work ethic, resilient, self-starter, and a can-do attitude
- Competitive salary with excellent bonus potential
- Company car or car allowance
- 33 days' holiday including bank holidays
- Employee benefits platform – access to 100s of high street discounts and more
- Colleague discount
- Career progression
- Long service awards
- Enhanced Maternity, Paternity, and Adoption Leave
- Access to our dedicated Employee Assistance Programme
- Medicash – low-cost health plans
- Virtual GP – access to a GP service 24/7
- Salary finance scheme
- Pension Scheme
- Death in Service
- Life assurance
- Cycle to Work scheme
- Refer a friend scheme
- Health Insurance
We are one of the UK's leading sofa specialists, and you can find us on numerous retail parks across the country. We have over 100 retail stores, serviced by 9 distribution centers, a Digital Hub based in Coventry, and a support center based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality, and choice. Our primary product focus is helping customers create the home they'll love, and that's where you come in...
At ScS, we are committed to fostering an inclusive and equitable workplace where everyone feels valued and respected. We believe that diversity in our workforce strengthens our company, sparks innovation, and drives success. We welcome applications from individuals of all backgrounds, including but not limited to race, ethnicity, gender, age, religion, disability, sexual orientation, and veteran status. Our aim is to create a supportive environment where every team member has the opportunity to reach their full potential and contribute to our shared goals. If you share our passion for equality and diversity and want to be part of a team that values your unique contributions, we encourage you to apply and join us on our mission to make a difference.
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