Restaurant Server

3 days ago


Reading, Reading, United Kingdom RedCat Pubs Full time
Job Summary

We are seeking a skilled and enthusiastic Waiter/Waitress to join our team at the Rockingham Arms in West Wellow. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that every guest has an unforgettable experience.

Key Responsibilities
  • Team Player: Work collaboratively with colleagues to achieve the highest levels of customer satisfaction.
  • Product Expert: Develop a deep understanding of our menu and drinks offerings, and be able to make recommendations to guests.
  • Stock and Cash Handling: Accurately record customer orders and process payments using our EPOS system.
  • Customer Service: Provide exceptional service to guests, responding to their needs and resolving any issues promptly.
  • Health and Safety: Adhere to RedCat's health and safety procedures and licensing laws at all times.
What We Offer
  • Tronc: A competitive benefits package.
  • Discounts: 25% off all food, drink, and rooms at all RedCat venues.
  • Opportunities for Progression: A clear path for career advancement within the company.
  • Employee Recognition Programme: Regular recognition and rewards for outstanding performance.
  • Wellness Programme: Access to a range of wellness initiatives and resources.
About RedCat

RedCat is a dynamic and ambitious company, dedicated to reviving and regenerating pubs and inns across the UK. We are passionate about delivering exceptional customer experiences and creating a positive and supportive work environment for our team members.

We are committed to the RedCat Way, which emphasizes integrity, care, and respect in all aspects of our business. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.


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