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Team Associate

2 months ago

Leeds, Leeds, United Kingdom Mecca Bingo Full time

About Mecca Bingo

Mecca Bingo is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. We're committed to providing our customers with a memorable experience.

Job Summary

We're seeking a talented individual to join our team as a Team Member. As a Team Member, you'll be trained to perform all roles necessary to look after our customers. You'll be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility, and Solutions.

Key Responsibilities

  • Provide exceptional customer service, ensuring a welcoming and enjoyable experience for all customers.
  • Work across all sections of the venue, adapting to different situations and customers.
  • Listen to customers to find ways to make their visit special.
  • Be a team player, working collaboratively with colleagues to achieve goals.
  • Demonstrate the behaviours that bring excitement and entertainment to customers and communities.

Requirements

  • A positive attitude and a passion for delivering excellent customer service.
  • Good communication skills and a smile for everyone.
  • Able to work in a fast-paced environment and adapt to changing situations.

What We Offer

  • Competitive pay and benefits.
  • Paid breaks and opportunities for growth and development.
  • A comprehensive induction program and ongoing training and support.
  • A supportive and nurturing work environment.
  • Opportunities to learn and grow with the guidance of experienced industry professionals.