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Lead Server

2 months ago

South West London, United Kingdom Sumosan Twiga Full time
About the Role

As a Head Waiter at Sumosan Twiga, you will play a crucial role in ensuring the seamless operation of your section during our dinner service. Working closely with our restaurant and bar teams, you will deliver impeccable service.

**Key Responsibilities:**

  • Lead a specific section within our dining area, ensuring smooth and efficient service.
  • Inspire and motivate your commis and runners to consistently achieve high standards throughout service.
  • Be the primary point of contact for guest requests, resolving them promptly and professionally.
  • Promote and upsell our food and beverage offerings while taking orders and closing bills in your designated area.
  • Maintain the cleanliness of your designated dining area to meet company standards, always creating a welcoming atmosphere.
  • Inform the Restaurant Manager of any issues to ensure quick and effective resolution.
  • Excel in a dynamic, fast-paced environment where quality and guest satisfaction are top priorities.
About You

We are looking for a highly skilled and experienced individual who possesses:

  • At least 2 years of experience in a fine dining restaurant or similar environment.
  • Excellent customer service and communication skills.
  • Ability to handle high-pressure situations with poise and professionalism.
  • Availability to work evenings and weekends.
  • Legal right to work in the UK.
About Us

Sumosan Twiga is a luxurious restaurant located in the heart of London's Knightsbridge neighborhood. We offer a unique blend of sophistication, culinary excellence, and vibrant nightlife. Our commitment to diversity, equity, and inclusion is reflected in both our hiring practices and our workplace culture.