Clinical Operations Manager

3 weeks ago

West Yorkshire, United Kingdom Compass Associates Full time
Job Title: Clinical Operations Manager

We are seeking a highly motivated and experienced Clinical Operations Manager to join our senior leadership team. As a Clinical Operations Manager, you will play a critical role in overseeing the delivery of clinical pharmacy services, providing strategic leadership, and ensuring compliance with all relevant governance frameworks.

Key Responsibilities:
  • Oversee the day-to-day clinical operations, ensuring that all clinical and non-clinical staff meet and exceed regulatory standards.
  • Lead, manage, and develop clinical staff, ensuring their performance and growth align with business targets.
  • Collaborate with clients, stakeholders, and senior leadership, maintaining excellent relationships and responding to queries in a timely manner.
  • Drive service development and innovation, continuously improving the quality and scope of services provided.
  • Ensure compliance with governance and regulatory frameworks, conducting risk assessments and monitoring staff competencies.
  • Manage operational processes including rota management, staff cover, performance reviews, and service audits.
  • Analyse clinical/non-clinical data, creating reports and dashboards for senior leadership and board review.
  • Support business planning and service development to contribute to the company's long-term success.
  • Stay up to date with industry trends, and attend conferences as needed.
Requirements:
  • Registered Pharmacist or Nurse Practitioner with experience in primary care.
  • Registered with the GPhC or NMC with good standing.
  • Proven leadership and management experience in clinical operations, preferably within a primary care setting.
  • Strong understanding of the Primary Care Network, Directed Enhanced Service, General Medical Services, and Alternative Provider Medical Services.
  • Excellent communication skills, with the ability to manage client relationships and team performance effectively.
Benefits:
  • 25 days annual leave plus bank holidays
  • Pension Scheme
  • Loyalty Benefit Package
  • Flexible working
  • Uncapped annual bonus
  • Access over 100 reloadable discounts cards, cinema discounts, gym memberships and more
  • Specialised training to help you thrive in your career

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