Housing Management Officer

2 weeks ago

Marsh Farm, United Kingdom Social Interest Group Full time
About the Role

We are seeking a highly motivated and dedicated individual to join our team as a Housing Management Officer - Support Specialist. As a key member of our team, you will play a crucial role in providing vital residential support to single men aged 18 and over, helping them build brighter futures.

Key Responsibilities
  • Responsible for all aspects of tenancy management, including signing up new residents, providing licensing agreements, inductions, and occupancy management.
  • Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
  • Carry out regular occupancy checks to ensure the accommodation is clean and maintained to a high standard.
  • Develop, participate in, and encourage residents/participants to participate in the running and development of various projects, enterprises, and activities.
Requirements
  • IT Proficiency, ability to learn new software programs, basic Microsoft experience is required.
  • Experience of working with people of complex backgrounds.
  • Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.
  • Understanding of the housing and social needs of people with multiple and complex needs.
  • Able to influence and negotiate positive outcomes with others.
Desirable Qualifications
  • Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent.
  • Experience creating co-produced support plans and providing appropriate interventions for service users and liaising with other professionals.
  • Experience in providing housing support and practical assistance within a residential or outreach support role.
  • Previous experience in a similar organisation/industry/role.
Benefits
  • 25 days annual leave, increasing with the length of service.
  • Training and Development, including access to courses, upskilling, and progression plans.
  • Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments.
  • Employee Assistance Programme, including counselling.
  • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
  • Life Assurance Scheme.
  • Cycle-to-work scheme.
  • Annual Staff Awards.

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