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Transportation Team Lead
2 months ago
As a Driver Team Leader at PHS Group, you will play a pivotal role in guiding a team of colleagues to achieve their regional goals and service levels. This position serves as a bridge between frontline colleagues and depot management, ensuring effective communication and implementation of company strategies and objectives.
Key Responsibilities:- Team Leadership: Experienced in leading a small team of driver colleagues, providing guidance, support, and mentorship to ensure high levels of performance and productivity.
- Training and Development: Implement ongoing training initiatives to keep team members updated on new products, customer requirements, best practices, and company policies.
- Operational Oversight: Take ownership of the team's area, overseeing day-to-day operations, resolving issues, and driving continuous improvement initiatives.
- Recruitment and Onboarding: Support the recruitment of new drivers, including sourcing candidates, conducting interviews, completing observation days, and onboarding new team members.
- Customer Service: Respond to urgent customer requests as directed by the scheduling team or management team. This may sometimes involve working extra hours.
- Induction Training: Conduct comprehensive induction training for new team members, ensuring they are equipped with the necessary knowledge and skills to excel in their roles.
- Performance Feedback: Feedback on performance, including knowledge, attitude, and skill, to individuals and management.
- Previous Experience: Previous training/coaching experience desirable.
- Service Delivery and Driving Skills: Excellent Service Delivery and Driving skills.
- Teamwork and Communication: Able to work effectively with Managers, Drivers, HR, L&D, and Health and Safety Teams.
- Health and Safety: To abide by and communicate/demonstrate Health and Safety regulations and COSHH, including always wearing appropriate protective clothing.
- Resilience and Pressure Management: Demonstrates resilience and ability to work effectively under pressure.
- Driving License: Full UK manual Driving License for a minimum of 12 months (Subject to insurance requirements), with a maximum of 6 points.
- DBS Check: The successful candidate will need to meet the requirements of an enhanced DBS check.
- Vaccinations: Due to the nature of waste we handle and the customers we service, it is mandatory for drivers to have vaccinations against Hepatitis B, tetanus/polio.
