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Customer Service Representative
2 months ago
This is a key front-line role where you will represent the John Lewis Partnership with every customer interaction. Your impression of our company is crucial, and you will be responsible for providing exceptional customer service.
Key Responsibilities:
As a Partner, you will be expected to:
- Provide a high level of customer service, ensuring a positive experience for every customer.
- Work collaboratively with colleagues to achieve store goals and objectives.
- Proactively seek opportunities to improve processes and efficiency.
- Ensure the delivery and handling of age-restricted items are carried out safely and securely.
- Assist with stock control, cashiering, and other tasks as required.
Requirements:
To be successful in this role, you will need:
- A full valid UK manual driving licence with no more than six points.
- Excellent driving skills and a good appreciation of health and safety.
- Previous experience in a driving role and knowledge of chilled vehicles would be an advantage.
Benefits:
As a Partner, you will enjoy a range of benefits, including:
- Staff discount.
- Subsidised food in Partner dining rooms.
- Discounts in local restaurants.
- Subsidised learning.
- Access to exclusive Partnership hotels.
Working Hours:
This is a full-time role, working 37.5 hours per week, with a varied schedule including evenings and weekends.
