Automotive Sales Consultant

3 weeks ago


Northampton, Northamptonshire, United Kingdom IN n OUT Autocentres Full time
Position Overview

In'N'Out Autocentres is a prominent establishment focused on automotive maintenance, inspections, and repairs. Renowned for our commitment to quality and customer satisfaction, we strive to offer clear pricing and exceptional service to our clientele.

We are in search of a Technical Sales Advisor to become a vital part of our team, ensuring that we continue to deliver exemplary service to our expanding customer base.

Primary Duties
  • Handle incoming inquiries via phone and email from clients
  • Schedule appointments for services such as inspections and maintenance
  • Provide pricing estimates for services and repairs utilizing mechanical expertise
  • Convert potential leads into confirmed appointments
  • Order and arrange tyre services for clients
  • Process applications for customer loyalty programs
  • Advise clients on additional service options
  • Maintain and update the internal booking system
  • Coordinate with Centre Managers regarding pricing questions
  • Conduct outbound calls for targeted initiatives
  • Complete administrative duties and assist the management team

Required Skills

We seek individuals with outstanding communication abilities and a strong customer service orientation, adaptability, and a dedication to delivering high-quality service to our clients.

About Our Organization

In'N'Out Autocentres is committed to offering straightforward, transparent pricing and exceptional service to our customers. Our team is trained to ensure complete customer satisfaction throughout the entire process.

Workplace Environment

We take pride in providing expert guidance, utilizing manufacturer-approved components, and employing skilled technicians who handle vehicles with care and precision.

Our customer waiting areas are equipped with amenities such as Wi-Fi, refreshments, and comfortable seating for your convenience.

With a significant proportion of repeat clients and a positive reputation, we are dedicated to achieving total customer satisfaction.



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