Collections Specialist

1 month ago


Sheffield, Sheffield, United Kingdom The Recruitment Co. Full time
The Role

We are seeking a skilled Collections Advisor to join our team in Sheffield on a permanent basis. Our client works with leading retail, banking, and commercial businesses to recover overdue debts and provide payment solutions, helping individuals clear their debts.

Key Responsibilities
  • Making and receiving telephone calls from businesses and individuals to recover debts
  • Handling conversations in a sensitive and professional manner over the telephone
  • Accurate input of data to records on the customer database
  • Following processes and guidelines regarding debt recovery
  • Working in an open plan, contact centre environment
  • Working to personal and team targets
Requirements
  • Previous experience working within a collections role
  • Clear and confident communications skills
  • Being comfortable working to targets
  • Strong IT skills
  • Happy to make outbound calls
Benefits
  • Welcoming working environment
  • Casual smart dress code
  • Company pension
  • Colleague discount scheme
  • Christmas Savings Scheme
  • Free on-site parking
  • Employee Assistance Programme
  • Attractive bonus, incentives and performance rewards
  • Hybrid working (subject to reaching required standards)

This is a full-time permanent role working 37.5 hours. The office is based in the S3 Post Code Area. Successful applicants will be required to complete CCJ/DBS and other background checks prior to starting employment.



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