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Technical Support Specialist

2 months ago


Surrey, United Kingdom Rethink Full time

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Rethink. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, resolving technical issues with laptops, PCs, and handheld devices.


Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, or in-person
  • Resolve technical issues with laptops, PCs, and handheld devices
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions
  • Stay up-to-date with the latest technical trends and advancements


Requirements:

  • 2+ years of experience in a technical support role
  • Strong knowledge of computer hardware and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic understanding of electrical and electronic technology


What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment