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Technical Support Specialist
2 months ago
Job Summary
We are seeking a highly skilled Technical Support Specialist to join our team at Rethink. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, resolving technical issues with laptops, PCs, and handheld devices.
Key Responsibilities:
- Provide technical support and assistance to clients via phone, email, or in-person
- Resolve technical issues with laptops, PCs, and handheld devices
- Collaborate with internal teams to resolve complex technical issues
- Document and track technical issues and resolutions
- Stay up-to-date with the latest technical trends and advancements
Requirements:
- 2+ years of experience in a technical support role
- Strong knowledge of computer hardware and software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic understanding of electrical and electronic technology
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment