Housekeeping Attendant

About the Role

As a Housekeeping Attendant at Château de Mercuès, you will play a vital role in ensuring our guests enjoy a comfortable and memorable stay. Your responsibilities will encompass maintaining the cleanliness and order of guest rooms, public areas, and other designated spaces within the property.

Key Responsibilities

• Deliver exceptional cleaning services to all guest accommodations, adhering to established standards and procedures. This includes making beds, changing linens, dusting furniture, and ensuring a spotless environment.
• Maintain the cleanliness and hygiene of public areas such as lobbies, hallways, restrooms, and dining spaces, creating a welcoming atmosphere for our guests.
• Replenish amenities in guest rooms, including hospitality trays and complimentary beverages, ensuring a comfortable and well-stocked experience.
• Process dirty linen according to established protocols, maintaining a hygienic and efficient laundry system.
• Perform daily turndown service for departing guests, leaving their rooms tidy and prepared for the next arrival.
• Communicate any maintenance issues or concerns promptly to the appropriate personnel, ensuring timely resolution of any problems.
• Adhere to all safety regulations and procedures, maintaining a secure and hazard-free environment for both guests and staff.

Qualifications & Skills

Previous housekeeping experience is desirable but not essential. We value reliability, flexibility, attention to detail, and a commitment to providing exceptional service.