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Infrastructure Specialist

2 months ago

Bristol, Bristol, United Kingdom Peaple Talent Full time

Job Opportunity: Infrastructure Engineer


Peaple Talent is seeking a skilled Infrastructure Engineer to join a growing technology company in the UK.


This is an exciting role that involves handling complex technical issues, providing expert support, and maintaining clients' infrastructure.


The successful candidate will have experience in managing complex incidents, providing technical support, and maintaining clients' infrastructure. They will also have a strong understanding of M365 suite, Azure, Windows Server, and Cisco networking.


This is a hybrid role that requires the candidate to be onsite in the company's offices 2 days a week.


Key Responsibilities:

  • Provide 3rd line technical support, managing complex incidents and resolving problems
  • Act as an escalation point to the 2nd line team
  • Coach and mentor junior colleagues
  • Ensure accurate and up-to-date documentation


Requirements:

  • Previous experience in providing 3rd line technical support in a fast-paced environment
  • Excellent understanding of M365 suite, Azure, and Windows Server
  • Knowledge of Cisco Meraki
  • Strong team player with a positive attitude and excellent work ethic
  • Excellent customer service skills


Benefits:

  • Basic salary: £36,000 - £45,000 per annum
  • Opportunities for professional development and certification
  • Collaborative and dynamic work environment
  • Opportunities for career growth and progression


Peaple Talent is committed to finding the right candidate for this role. If you have the necessary skills and experience, please submit your application for consideration.