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Customer Experience Team Member

2 months ago

Central Inverclyde, United Kingdom Nuffield Health Full time £24,981
About the Role

We are seeking a highly motivated and customer-focused individual to join our Food and Beverage Team as a Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our members and guests have a positive experience at our gym.

Key Responsibilities
  • Provide excellent customer care to all members and guests, ensuring that their needs are met and exceeded.
  • Contribute to creating a welcoming and professional atmosphere in our gym, ensuring that our facilities are clean and well-maintained.
  • Prepare and serve fresh, healthy, and nutritious food and drink, meeting the high standards of our brand.
  • Work efficiently to meet the demands of our busy kitchen, ensuring that food is prepared and served to the highest quality.
  • Collaborate with colleagues to achieve our team goals, sharing ideas and best practices to improve our service.
  • Support your team in providing exceptional service, ensuring that our members and guests receive a consistently high level of care.
What We Offer

We are committed to providing a positive and supportive work environment, where you can grow and develop your skills. As a member of our team, you will have access to a range of benefits, including:

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and dynamic work environment, with a team of like-minded individuals.
  • Access to our gym facilities and services, including fitness classes and personal training.
Requirements

To be successful in this role, you will need to have:

  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and members.
  • Previous experience in a fast-paced kitchen environment, with a focus on food preparation and service.
  • Basic computer skills, with the ability to use software such as Word and Excel.
  • A positive and enthusiastic attitude, with a commitment to providing exceptional customer service.