Regional Operations Manager

2 weeks ago


Birmingham, Birmingham, United Kingdom Subway Full time
Job Title: Multi Unit Manager

Job Summary:

The Multi Unit Manager is a key leadership role responsible for driving sales and profit performance in a region of Subway stores. This role requires a strong entrepreneurial focus, with a proven ability to motivate and direct store managers to achieve exceptional results.

Key Responsibilities:
  • Deliver Profit: Coach and inspire store managers to achieve sales and profit targets, while managing the region's financial performance.
  • Maximize Store Profitability: Plan and set business goals for each store, ensuring they meet or exceed performance standards.
  • Lead and Develop Store Managers: Model and act in accordance with guiding principles, contributing to company success by leading a team of store managers to develop, maintain, and deliver the Subway experience for customers and partners.
  • Drive Sales and Profit Performance: Provide support and operational expertise to store managers, driving sales and profit growth through effective coaching and feedback.
  • Community Involvement: Actively participate in local store marketing initiatives to spread brand awareness and promote company culture values and mission.
  • Training and Coaching: Develop and deliver training programs to store managers, focusing on delivering exceptional customer service and achieving operational goals.
  • Compliance and Safety: Ensure adherence to Subway compliance standards, with a particular focus on food safety and customer service.
  • Performance Management: Regularly assess store manager performance, providing feedback and setting challenging goals to drive improvement.

Requirements:

The ideal candidate will have a strong background in retail management, with a proven track record of driving sales and profit growth. They will be a natural leader, with excellent communication and coaching skills, and a passion for delivering exceptional customer service.



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