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Client Support Specialist

3 months ago

Cheltenham, Gloucestershire, United Kingdom Hooray Full time

Join an Innovative Financial Services Firm

Are you enthusiastic about delivering exceptional client support? Do you aspire to influence the development of customer service strategies within a forward-thinking financial services organization? This dynamic company is seeking to onboard their inaugural Client Support Specialist to align with the introduction of their newest payment solution.

Your Role:

  • Provide comprehensive assistance for all client inquiries through various communication channels.
  • Collaborate with leadership to enhance the customer experience and journey.
  • Utilize client feedback to refine product features and service delivery.
  • Bring a solutions-oriented mindset to address client needs effectively.
  • Translate complex technical issues into clear, understandable terms for clients.

What We Offer:

  • Extensive training and ongoing professional development opportunities.
  • A commitment to diversity and inclusion in the workplace.

If you possess the relevant experience and are eager to contribute to a thriving team, we encourage you to submit your application.

At Hooray, we are dedicated to ensuring a fair and equitable review process for all applicants.