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Payroll Operations Manager
2 months ago
Job Summary: We are seeking an experienced Payroll Operations Manager to lead our payroll and operational team in maximizing effectiveness and efficiency.
Key Responsibilities:
- Lead a team of payroll and operational experts to drive accuracy and timeliness in payroll management, case management, team efficiencies, and customer communications.
- Develop and implement strategies to mitigate risk and improve processes, ensuring compliance with regulatory requirements.
- Monitor and report on key performance indicators (KPIs) and service level agreements (SLAs) to ensure team performance and customer satisfaction.
- Collaborate with cross-functional teams to drive business growth and improve customer experience.
- Develop and implement succession planning and talent development programs to ensure a strong pipeline of future leaders.
- Manage complex and high-volume teams with a focus on performance management, objective setting, and employee development.
- Drive a culture of continuous improvement and innovation, encouraging employees to share ideas and suggestions for process improvements.
About Us: Moorepay Limited is a leading provider of HR and payroll software and services, serving over five million employees worldwide. We are committed to delivering exceptional employee experiences and empowering our customers to achieve their goals.
What We Offer:
- Competitive salary and benefits package including private medical insurance, life assurance, and enhanced pension scheme.
- Opportunities for career growth and development in a dynamic and supportive environment.
- Flexible working arrangements to balance work and personal life.
