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Hospitality Team Member

3 months ago

Peterborough, Peterborough, United Kingdom Wells & Co Full time

**Join Our Team at Wells & Co**

Welcome to a vibrant environment where we take pride in delivering exceptional service and delightful culinary experiences. As a valued member of our team, you will be part of a community that cherishes quality food and beverages.

**What We Offer:**

We provide a comprehensive benefits package that includes:

  • Competitive hourly wage plus tips
  • 28 days of annual leave
  • Pension scheme for your future
  • Discounts on retail and beverages
  • A fun and supportive workplace culture
  • Complimentary meals during your shifts
  • 30% discount at all managed locations
  • Employee Assistance Program
  • Access to a benefits portal
  • Referral bonuses for bringing friends on board
  • Opportunities for career advancement
  • A fantastic working atmosphere with growth potential

**Your Responsibilities:**

We are seeking enthusiastic and dedicated Front of House personnel to enhance our customer experience and showcase our delectable menu offerings.

Key responsibilities include:

  • Overseeing the customer journey to ensure an outstanding experience
  • Accurately processing orders and collaborating with kitchen staff
  • Managing payments and ensuring receipt accuracy
  • Confidently suggesting menu items and beverages
  • Monitoring service standards and addressing any issues
  • Being a proactive and supportive team player

**Qualifications:**

Candidates should possess:

  • Previous experience in a customer-facing role within the hospitality sector
  • A genuine enthusiasm for food and beverages
  • The ability to provide excellent customer service and work effectively in a fast-paced environment
  • A driven and ambitious mindset, eager to develop and grow within the company

We look forward to welcoming you to our team