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Billing Clerk

2 months ago


Trafford, United Kingdom Talent Recruitment Group Full time
About the Role

We are seeking a highly organized and detail-oriented Billing Clerk to join our dynamic Finance Team. As a key member of the team, you will play a crucial role in the development and implementation of new streamlined billing processes.

Key Responsibilities
  • Validate and approve customer contracts to ensure compliance with company policies.
  • Assist the Head of Finance in designing and implementing new, more efficient billing processes.
  • Set up new customer accounts across various systems.
  • Coordinate with Sales & Business Development to ensure smooth onboarding of new clients.
  • Manage billing cycles for timely and accurate invoicing, distributing invoices as per schedules.
  • Oversee direct debit processes.
  • Resolve invoice queries to ensure customer satisfaction.
  • Manage on-hold accounts, coordinating with credit control to resolve issues.
  • Act as the primary contact for contract and billing inquiries.
  • Proactively contact customers to clarify contract terms, billing issues, and payment statuses.
  • Provide exceptional customer service and maintain positive relationships.
  • Assess creditworthiness of new and existing customers.
Requirements
  • Experience within multi-site retail, distribution, or other fast-paced sectors.
  • Experience in Billing/accounts receivable or similar.
  • A continuous improvement outlook, keen on implementing positive changes.
  • Strong organizational and multitasking abilities.
  • Excellent communication and customer service skills.
  • Confident in ability to learn new systems.
What's On Offer

We offer a competitive salary of up to £34,000.00 per year, along with a range of benefits, including casual dress, company events, company pension, free parking, on-site parking, and excellent public transport links.

This is a full-time, permanent role, working 8 hour shifts, Monday to Friday, with no weekends. If you are a motivated and detail-oriented individual, we encourage you to apply.