Recovery Support Specialist

3 weeks ago

Redditch, Worcestershire, United Kingdom Gordonmoody Full time

Gordon Moody is a leading UK charity dedicated to providing support and treatment for individuals severely affected by gambling harms. Our organisation was established in South London in 1971, and we now have centres across the UK offering residential treatment for men and women to help them reclaim and rebuild their lives through recovery in a safe, supported environment.

Our unique specialist treatment centres for men and women provide a comprehensive range of services, including recovery housing, relapse prevention, and aftercare programmes. We also deliver a unique Retreat & Counselling programme that combines short-stay residential treatment with ongoing at-home support. These programmes provide seamless care and support for those in treatment, as well as friends and family support to help those affected by a loved one's gambling harms.

Our Redditch site is a brand-new 27-bed facility opening in November, where we will be able to host all genders, allowing us to evolve and develop our programmes and treatment services.

Job Role:

We are seeking a Recovery Worker to provide effective support to the Gordon Moody rehabilitation programme. The successful candidate will be required to provide care coordination and holistic care plans that sustain a person's recovery throughout their journey with Gordon Moody from assessment through to the end of treatment.

Key Responsibilities:
  • Manage the care coordination of service users to assess, risk manage, and effectively care plan through the Gordon Moody treatment pathway.
  • Lead housing benefit applications and liaise with the local benefits office.
  • Assist and ensure service users are registered with local facilities such as GPs, housing, and welfare benefits departments, and accompany them to appointments as appropriate.
  • Liaise with a range of health, justice, and social care agencies to support service users' needs and recovery, including other gambling treatment providers.
  • Support service users to meet their wider health and social care needs, both whilst in treatment and on exit to the community, in line with their support plans and liaison with the therapists.
  • Carry out required administration functions, including correspondence, monitoring, data capture, and updating the electronic case management database, ensuring quality record keeping at all times.
  • Support service users to plan for indoor and outdoor recreational and recovery-based activities.
  • Support drug and alcohol testing for residents.
  • Undertake monthly Health & Safety checks of communal areas, staff areas, and residents' rooms. Report back to the Service Manager and include any safeguarding concerns.
  • Partake in available support structures, including managerial supervision, team meetings, clinical meetings, and handover.
  • Partake in learning and development opportunities, for personal development and to maintain up-to-date knowledge.
  • Be a flexible, positive member of the team to maintain high standards of service provision.
  • Proactively engage with organisational change, quality improvement, and development for the benefit of people who use our services.
Minimum Requirements:
  • Level 3 NVQ Health and Social Care.
  • Understanding of risk, incident, and safeguarding processes.
  • Experience working in a Health and Social Care environment.
  • Ability to work in a rota pattern including weekends and evenings when required.
  • Computer literate with experience using database systems, Microsoft Office, and Outlook.
  • Experience working in a structured Health and Social Care environment.
  • Training in therapeutic approaches.
  • Experience in effective assessment, risk management, and care planning.
  • Experience in using care-focused software to record care plans.

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