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Site Operations Manager

2 months ago


Birmingham, Birmingham, United Kingdom Oyster Full time

Oyster is seeking a seasoned Site Operations Manager to lead their Birmingham portfolio of 1,200 beds. As a key member of the Accommodation Team, you will be responsible for ensuring smooth day-to-day operations, delivering exceptional customer experiences, and driving team performance. Your expertise will be crucial in overseeing check-in/out, Summer Turnaround, and maintenance during student transitions, as well as handling complaints, disputes, and incidents. You will also be responsible for overseeing property KPIs, financial performance, and monthly reporting, while driving accommodation sales to achieve 100% occupancy and managing the site budget. With a minimum of 600 beds of portfolio management experience, you will be well-equipped to take on this challenging role. If you are a motivated and results-driven professional with a passion for delivering exceptional results, we encourage you to apply.