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Sales and Customer Service Representative

2 months ago

Bristol, Bristol, United Kingdom Safestore Full time

About the Role:

We're a dynamic and customer-focused team at Safestore, and we're looking for a talented Sales and Customer Service Representative to join us. As a key member of our team, you'll play a vital role in providing exceptional customer service and selling our storage solutions to customers.

Key Responsibilities:

  • Deliver outstanding customer service and ensure customer satisfaction throughout the sales process.
  • Understand customer requirements and advise on the best storage solutions to meet their needs.
  • Work collaboratively with colleagues to achieve store targets and maintain excellent store standards.
  • Participate in sales development programs to enhance your skills and knowledge.

What We Offer:

  • A competitive hourly rate of £23,800 per annum, increasing to £27,370 per annum upon completion of training, including a bonus each month.
  • 28 days paid holiday per year, including bank holidays.
  • Bonuses of up to 50% of basic monthly salary for achieving targets.
  • An unmatched sales development program with a pay increase each time you complete a module.
  • Enhanced parental leave and a pension scheme.
  • A healthcare cash plan for all colleagues and wellbeing initiatives such as discounted gym membership and a cycle to work scheme.
  • A sharesave scheme with huge success historically for our colleagues.
  • Colleague and family discounts on Safestore products and services.
  • An Employee Assistance Programme.