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Supervisor - Team Leader
2 months ago
Whelans Pubs is a leading hospitality company with a portfolio of lively, Irish Traditional pubs in prime town centre locations and premium suburban food-led venues. Our pubs offer a warm and welcoming atmosphere, perfect for socializing and enjoying a wide range of drinks and food.
Job SummaryWe are seeking an experienced Supervisor to join our team at Whelans Pubs. As a Supervisor, you will be responsible for leading a team of staff, ensuring excellent customer service, and maintaining high standards of quality and safety.
Key Responsibilities- Team Leadership: Lead a team of staff, providing guidance and support to ensure excellent customer service and high standards of quality and safety.
- Customer Service: Ensure that all customers receive a warm and welcoming experience, responding to their needs and resolving any issues promptly.
- Quality and Safety: Maintain high standards of quality and safety in all aspects of the business, including food preparation, drink service, and pub maintenance.
- Training and Development: Provide training and development opportunities for staff, ensuring they have the skills and knowledge needed to excel in their roles.
- Inventory Management: Manage inventory levels, ensuring that stock is ordered and stored efficiently, and that waste is minimized.
- Experience: Previous experience in a supervisory role, preferably in the hospitality industry.
- Skills: Excellent communication and leadership skills, with the ability to motivate and inspire a team.
- Knowledge: Knowledge of food safety and hygiene practices, as well as health and safety regulations.
- Personal Qualities: A friendly and approachable demeanor, with a passion for delivering excellent customer service.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Advancement: Opportunities for career advancement and professional development.
- Fun and Supportive Work Environment: A fun and supportive work environment, with a team of like-minded individuals.
