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Senior Business Process Improvement Manager
2 months ago
We are seeking a highly skilled Senior Business Process Improvement Manager to join our team at DP World. This is an exciting opportunity to lead and manage a team of process improvement engineers, driving cost-saving targets and delivering high-quality results.
Key Responsibilities:
- Leadership and Team Management: Manage BPI waves and projects, providing leadership and support to a team of process improvement engineers. Ensure that all team members are aligned with project goals and objectives and foster a collaborative and high-performance work environment.
- Project Management: Manage, plan, coordinate, and deliver assigned projects within the BPI program and associated objectives for relevant sites and operations. Support the initiation of projects to manage increased business volumes and streamline current processes to gain maximum efficiency while ensuring high productivity and customer satisfaction.
- Process Improvement: Support the application of Lean Six Sigma tools and techniques for successful delivery of BPI projects across the region. Utilize 5S, Kaizen, JIT delivery, labor balancing, capacity studies, time and motion studies, AutoCAD, MS Excel, project management, facility and process design, lean manufacturing concepts, and material flow engineering.
- Root Cause Analysis: Apply knowledge and experience in process and root cause analysis tools including process mapping, FMEA, cause-effect diagrams, and Pareto analysis.
- Collaboration: Build relationships with engineering and operational teams within the region. Work with regional teams to identify potential new BPI projects to contribute towards the profitability of the site and BPI annual savings target. Work with all functions (IT, Engineering, Operations, etc.) to develop and manage the improvement project pipeline and associated priorities.
- Tracking and Reporting: Accountable for the effective use of project tracking to capture, measure, and monitor status, benefits, and issues of BPI projects. Develop appropriate reports within appropriate systems. Track the measurement of financial benefit delivery to ensure BPI projects contribute to the overall financial targets for the organization's BPI program. Provide reporting into senior leadership and handle escalations.
Requirements:
- At least 5 years of experience in a similar role
- Proven experience of leading and managing a team
- Experience in one or more of the contract logistics verticals (Tech / Industrial, Auto, Chemical, Healthcare etc.)
- Bachelor's degree in Industrial Engineering, Supply Chain, Logistics, or a related field. A master's degree is preferred.
- Ability to travel around 75% of the time throughout Europe
- 5 years of experience in designing, developing, implementing, and executing logistics solutions.
- Proven experience in successful delivery of cross-functional projects with a track record of delivering savings, preferably within a logistics/warehousing/manufacturing facility environment.
- Have a proven ability to work in a cross-functional environment and in both hierarchical and matrix style organizations to engage personnel from differing business units and backgrounds to achieve strategic business objectives.
- Lean/Six Sigma experience and expertise is preferred
