Merchant Communications Specialist

6 hours ago


London, Greater London, United Kingdom Rewardgateway Full time
Reward Gateway: A Leader in Employee Engagement

As a leading digital platform for services and payments, Reward Gateway connects 52 million users and 2 million partner merchants in 45 countries. We're committed to improving employee engagement and building stronger, more resilient organizations.

About the Role

We're seeking a skilled Merchant Communications Specialist to join our team. In this role, you'll be responsible for delivering merchant content and promotional activity to engage and educate our users, driving sales for our merchants and partners.

Key Responsibilities
  • Develop and deliver well-designed marketing calendars with campaigns covering key seasonal shopping periods.
  • Lead and manage a team of content specialists and a content writer to create engaging campaigns across email, web, and app channels.
  • Present marketing opportunities effectively to retail partners and maximize investment in paid placements.
  • Approve design and content produced by the team, ensuring consistency in messaging and voice.
  • Own The Partner Hub, our communication tool for merchant partners to access key information and case studies.
  • Measure campaign success and optimize strategies using analysis tools.
Requirements
  • Proven experience in marketing and communications.
  • Strong leadership and team management skills.
  • Strategic thinker with ability to contribute to overall marketing strategy.
  • Excellent writing, editing, and proofreading skills.
  • Proficient use of marketing tools and content management systems.
  • Highly organized and able to meet deadlines.
  • Ability to manage multiple projects simultaneously.
  • Confidence in communicating with external and internal stakeholders.
What We Offer

At Reward Gateway, we value diversity, innovation, and collaboration. We offer a positive, 'can-do' work environment and opportunities for growth and development.



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