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Coffee Shop Support Staff
2 months ago
We are seeking a dedicated Cafe Service Associate to become a vital part of our team at Benugo. In this role, you will play a key part in delivering outstanding service to our customers while ensuring the efficient operation of our cafe.
About Us:
Benugo is known for its commitment to quality and customer satisfaction. Our cafes provide a welcoming atmosphere where visitors can enjoy a variety of food and beverages. As a Cafe Service Associate, you will be responsible for creating a positive experience for our guests.
Key Responsibilities:
- Deliver friendly and efficient service to all customers, ensuring their needs are met promptly.
- Process orders accurately and handle cash transactions with care, maintaining the security of cash at all times.
- Assist in basic food preparation, including making sandwiches, salads, and pastries, while ensuring food items are presented attractively.
- Maintain cleanliness and organization in the cafe area, including tables and countertops, to provide a pleasant dining environment.
- Monitor stock levels of food and beverages, restocking items as necessary and communicating with management regarding inventory needs.
- Adhere to health and safety guidelines to ensure a safe environment for both staff and customers.
- Collaborate effectively with team members to ensure smooth operations, especially during peak times.
- Engage with customers in a professional manner, answering questions about menu items and providing recommendations.
Qualifications:
- Experience in customer service or hospitality is preferred but not mandatory.
- Strong communication and interpersonal skills.
- Able to thrive in a fast-paced environment.
- Basic math skills for cash handling.
- Understanding of food safety and hygiene practices.
- Willingness to work flexible shifts, including weekends and holidays.
Benefits:
- Complimentary lunch during shifts.
- Unlimited tea and coffee while on duty.
- 50% discount on food and soft drinks at all locations.
- Competitive hourly rate.
- Life Assurance coverage.
- Opportunities for career advancement within a growing company.
- Employee discounts at various retailers and fitness providers.
- Access to an Employee Assistance Programme and support from trained Mental Health First Aiders.
If you are passionate about providing excellent service and enjoy working in a team-oriented environment, we encourage you to consider this opportunity.
