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Penrith, Cumbria, United Kingdom North Lakes Hotel & Spa Full time

Unlock Your Potential as a Night Porter at North Lakes Hotel & Spa

We're seeking a highly motivated and responsible individual to join our nights team as a Night Porter. As a key member of our team, you will play a vital role in ensuring the smooth running of our hotel, providing exceptional customer service and maintaining the highest standards of safety and security.

Your Key Responsibilities:

  • Welcoming and checking in late arrivals, ensuring a warm and personalized experience
  • Cleaning and preparing the property, including setting up meeting and conference rooms
  • Arranging newspapers and wake-up calls to ensure our guests' needs are met
  • Ensuring the building and guests are secure, maintaining a safe and secure environment
  • Assisting with the setup of the dining area for breakfast, providing a seamless experience for our guests

What We're Looking For:

We're seeking a hard-working and reliable individual who is comfortable working independently and can stay calm under pressure. You will need excellent communication skills and be confident in making decisions that ensure the highest standards are maintained. If you're self-motivated, able to multitask, and possess a positive attitude, we'd love to hear from you.

What We Offer:

  • A competitive salary, negotiable dependent on experience
  • Wagestream - access up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Generous employee discounts
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging and supportive work environment